Tell us about the site. We'll tell you what it needs.

For standard supply-and-install scopes we usually issue a quotation shortly after receiving the requirement. Larger or multi-system projects that need a site survey take a little longer, and we confirm the timeline up front.

Yes. Our head office is in Makkah and we deliver projects across the Kingdom — Jeddah, Riyadh, Madinah, Dammam, Khobar and other cities. Travel and accommodation for remote sites are stated transparently in the quotation.

Yes. Many clients buy supply-only and use their own contractor. We still provide a design review, configuration support and full documentation for the equipment supplied.

We offer annual maintenance contracts (AMC) covering scheduled preventive visits, remote diagnostics, priority callout and spare parts cover. Response times are agreed in the contract.

Yes — testing and commissioning are part of our standard delivery scope. Systems are tested device by device, documented and handed over with operator training so your team can run them confidently.

Equipment carries the manufacturer's warranty, documented with serial numbers at handover. Workmanship warranty is stated in the contract, and we support RMA processing with the manufacturer.